Customer Service Hotline: +656734-4712 / Whatsapp Hotline: +658283-2111

FAQs

PAYMENT

We currently accept all major credit/debit cards like Mastercard, Visa, American Express. We also accept installment payment plans for selected banks. Bank Transfer are also accepted.

SHIPPING

A shipping fee will be applied when your order is below a certain amount. 

Country Fee Per Order Minimum Order for FREE Delivery Expected Delivery Time
Singapore  FREE N.A. 1 - 2 working days
Malaysia   $25 $500  5 - 7 workings days
Indonesia  $25  $500  5 - 7 workings days
Philippines  $25  $500  5 - 7 workings days
Thailand  $25  $500  5 - 7 workings days
Brunei  $25  $500  5 - 7 workings days
Vietnam  $25  $500  5 - 7 workings days
Hong Kong $50  $500  6 - 10 workings days
China $50  $500  6 - 10 workings days
India $50  $500  6 - 10 workings days
Japan $50  $500  6 - 10 workings days
USA $50  $500  6 - 10 workings days
Korea $50  $500  6 - 10 workings days
Australia  $50  $500  6 - 10 workings days
New Zealand $50  $500  6 - 10 workings days

 

REFUNDS & RETURNS

Reluzzo take great pride in her quality and authenticity of the bags she sell. Returns are only accepted if the product is damaged/defective or if it is proven not authentic.

All return fees will be beared by Reluzzo in those cases.

 

More questions? Don't wait. Call us @ 67344712 and we will be most happy to assist you. You can also drop us an email at [email protected]

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